PITCH – Terms of Service

1. What PITCH Is

PITCH is a subscription-based software platform that provides AI-assisted tools for early-stage idea development, planning, evaluation, translation, and export of user-generated materials. PITCH is a decision-support and coaching platform, not a proposal-writing service or professional advisory service.

2. Eligibility and Accounts

You must be legally able to enter into this agreement on your own behalf or on behalf of your organization. If you are using PITCH through a university, company, or other institution, you represent that you are authorized to do so.

You are responsible for maintaining the confidentiality of your login credentials.

3. Subscriptions and Payment

• PITCH is offered via paid subscription tiers, including individual and stakeholder tiers.
• Payments may be made via credit card or PCard.
• Subscription fees are billed in advance for the selected term.
• Unless otherwise stated, subscriptions do not auto-renew without notice.
• Fees are non-refundable except as required by law.

4. User Content and Intellectual Property (Important)

You own your content.

• You retain full ownership of all ideas, text, data, files, and materials you create, upload, or generate using PITCH ("User Content").
• Headframes does not claim ownership of your intellectual property.
• By using PITCH, you grant Headframes a limited, non-exclusive license to process User Content solely to operate and improve the platform (e.g., generating feedback, evaluations, exports).
• We do not sell, license, or publicly disclose your User Content without your explicit action (such as choosing to make something public or share it).

Users retain ownership of their content. Visibility settings determine who may view content but do not, by themselves, grant reuse or modification rights. PITCH supports shared developmental assets (such as problems, rubrics, personas, and challenge templates) under defined expectations for attribution and reuse. See the Open Ecosystem Policy: Sharing & Reuse for additional information.

5. Confidentiality and Data Handling

• User Content is treated as confidential by default.
• Visibility settings (private, group, organization, public) are controlled by the user.
• Headframes implements reasonable technical and organizational safeguards appropriate for an early-stage SaaS platform.
• PITCH is not intended for regulated data such as HIPAA-protected health information or classified information.

Public content may be discoverable by other users. Participation in a challenge or intake process may require sharing content with the challenge owner and authorized reviewers, even when that content is not publicly visible. Users should not share confidential, proprietary, export-controlled, or otherwise sensitive information unless explicitly permitted and appropriate agreements are in place. See the Open Ecosystem Policy: Sharing & Reuse for information about public content, challenge submissions, and reuse expectations.

6. AI-Generated Output and Use

• Outputs generated by PITCH are intended to support thinking, planning, and decision-making.
• You are responsible for reviewing, validating, and determining how to use any outputs.
• PITCH does not guarantee funding success, technical feasibility, compliance, or outcomes.

7. No Professional Advice

PITCH does not provide legal, financial, regulatory, procurement, or grant-award advice. Any examples, evaluations, or recommendations are informational only.

8. Acceptable Use

You agree not to:

• Use PITCH for unlawful purposes
• Upload content you do not have the right to use
• Attempt to reverse engineer or misuse the platform
• Interfere with platform security or operations
• Misrepresent authorship of any content
• Remove attribution from shared developmental assets or derivative works
• Repackage public developmental assets for resale or consulting services without permission

See the Open Ecosystem Policy: Sharing & Reuse.

9. Termination

• You may stop using PITCH at any time.
• Headframes may suspend or terminate access for misuse or violation of these Terms.
• Upon termination, you may export your User Content where available.

10. Limitation of Liability

To the maximum extent permitted by law:

• PITCH is provided "as is" without warranties of any kind.
• Headframes' total liability is limited to the fees paid for the subscription during the twelve (12) months prior to the claim.
• Headframes is not liable for indirect, incidental, or consequential damages.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date.

12. Governing Law

These Terms are governed by the laws of the United States and the state in which Headframes Innovation Network is organized, without regard to conflict-of-law principles.

13. Contact

Headframes Innovaiton Network LLC is a business entity incorporated in the State of Montana USA.

Questions about these Terms may be directed to:

innovate@headframes.net